An English professor was forcibly ejected from a Manhattan Starbucks for not adhering to the chain's humiliating ordering process, which can make even the most confident person feel silly.Lynne Rosenthal said she was removed from a Starbucks on the Upper West Side for placing a bagel order that didn't follow the rules.
Rosenthal asked for a toasted multigrain bagel. The barista asked, "Do you want butter or cheese?" Rosenthal responded that she wanted "a multigrain bagel.""I refused to say 'without butter or cheese,'" she told the New York Post. "When you go to Burger King, you don't have to list the six things you don't want. Linguistically, it's stupid, and I'm a stickler for correct English."
Rosenthal refused to back down and an overzealous manager called the NYPD for assistance, who removed a bagel-less Rosenthal from the premises.
According the the Post, a Starbucks employee pinned the blame on Rosenthal.
"She would not answer. It was a reasonable question," the worker said.As was Rosenthal's order. In 1982, Missing Persons had it right, when they posed the question in their hit song "Words":
"What are words for when no one listens anymore?"