Best Buy continually listens to our customers, and they told us they want to give confidently this holiday season and every other day of the year -- and with that comes easier returns. Effective Saturday, December 18, Best Buy is improving its return policy by removing restocking fees for all products except special orders. Customers can visit BestBuy.com for further information.
Effective Saturday, Dec. 18, the 15 percent restocking fee will no longer apply to computers (including notebooks, tablets and iPads), projectors, camcorders, digital cameras, radar detectors, GPS navigation, in-car video systems, DJ equipment and lighting, or Pro-Audio equipment. The 10 percent restocking fee will no longer apply to iPhones. Restocking fees shouldn't be charged for any returns of these products going forward. This policy change is being made because we want to be the best destination for gifts and technology. To do that we need to make it easy for our customers to return product when they need to, which will give them one more reason to love Best Buy.