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RIM Is Crumbling from Within

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EMPLOYEE REVOLT
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In Research in Motion's latest earnings call, co-CEOs Jim Balsillie and Mike Lazaridis congratulated each other on a job well done -- despite the company's plummeting trajectory.

The following week, inside sources claimed that RIM was forcing carriers to accept subpar devices so that there was at least something new -- no matter how bad -- before QNX debuts next year.

And on Monday, several developers revealed they were leaving BlackBerry grounds for iOS and Android because the demand just isn't there.

But whether it was shareholders, carriers, or app developers, RIM managed to keep the shells on the outside of the fortress. However, Boy Genius Report has discovered the next attack has come from within.

By the employees.

BGR posted a scathing open letter addressed to Balsillie, Lazaridis, and RIM's senior management. In it, an unnamed employee dishes how company morale couldn't be lower as RIM botches one move after another. Here's the opening:

To the RIM Senior Management Team:

I have lost confidence.

While I hide it at work, my passion has been sapped. I know I am not alone -- the sentiment is widespread and it includes people within your own teams.

Mike and Jim, please take the time to really absorb and digest the content of this letter because it reflects the feeling across a huge percentage of your employee base. You have many smart employees, many that have great ideas for the future, but unfortunately the culture at RIM does not allow us to speak openly without having to worry about the career-limiting effects.

Before I get into the meat of the matter, I will say I am not part of a large group of bitter employees wishing to embarrass us. Rather, I believe these points need to be heard and I desperately want RIM to regain its position as a successful industry leader. Our carriers, distributors, alliance partners, enterprise customers, and our loyal end users all want the same thing… for BlackBerry to once again be leading the pack.

We are in the middle of major "transition" and things have never been more chaotic. Almost every project is falling further and further behind schedule at a time when we absolutely must deliver great, solid products on time. We urge you to make bold decisions about our organisational structure, about our culture and most importantly our products.

The employee offers eight suggestions as to how RIM can turn the ship around. Check out the rest on BGR.

(See also: RIM Developers Fleeing to iPhone, Android and RIM Hangs Itself with Latest Disaster)

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