Memo to Networks: Eat Hulu Before It Eats You

By Kevin Wassong May 19, 2009 12:00 pm
How to keep TV from going the way of the music industry.
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This is the most transformational period in the history of media. It is the true conversion from analog to digital and from individual channels to a converged media landscape. Oftentimes, I live in the past as my proxy for the future. For those who remember PointCast, BMW films or the launch of Instant Messenger, you can hopefully relate.

Looking to the past, the year was 1994, when I first truly fell in love - with the Internet, that is. It combined so many aspects of what I like: technology, writing, creative development, design and business, all rolled up into one. But the Internet was young, and I don’t think it was ready for our love. The internet eventually grew up and became a digital platform. One day, a glimmer of what it would ultimately be showed up: Hulu.

Every media channel today has or has had its Lindsay Lohan - something with so much potential that everyone wants a piece of it, but to which they have fleeting loyalty, at best. Napster was the Lindsay Lohan of music, the free edition of the New York Times was the Lindsay Lohan of the newspaper business, and Hulu is the Lindsay of TV.

The form and function of Hulu is great - but it may also represent the greatest destruction of media value in our lifetime.

In April, Disney/ABC (DIS) joined the Hulu parade, along with NBC (GE) and News Corp (NWS). It’s a joint venture between what are arguably the 3 most ferocious competitors in media today - a network “uberbrand,” if you will. The driving concept behind this consortium is that we need to be where our viewers are: Hulu increases our distribution.

But the Internet and the digitization of media aren't just about distribution. They're also about efficiency, immediacy, innovation, creativity, commerce - and most importantly, about creating and maintaining a brand.

So how might this represent a massive destruction of media value? Start with the premise that Hulu is creating the uberbrand of media, and that networks have simply consigned themselves to being content producers. In essence, the networks have quit. What happened to the value of a network brand?

The value of NBC isn't in a show like Heroes or Friends. The value of NBC is the more than 70 years it's taken the network to create expectations for generations. Expectations that a network will be a leader in comedy or drama or variety or reality programming. The years it's taken to train consumers to expect a level of quality that can’t be matched. NBC has earned my respect.

By joining Hulu, NBC is essentially saying there's no value to those 3 letters. (And I’ll give you $100,000 for the peacock!) Fox and ABC are saying the same thing. It will be interesting to see what happens with CBS (CBS). (So far, CBS is sticking with TV.com, which, by the way, closely resembles a site called…Hulu.)

Here are other examples to support the value of brand: The NFL and MLB -- the 2 premier sports leagues -- have both created their own networks, effectively saying: We don’t need the networks anymore. And the networks have acquiesced.

Seth McFarlane is on Fox because it pays him $100 million a year - but what about the channel he’s incubating on YouTube (GOOG)? What's keeping him from simply launching his own network in the years to come?

So what’s a network to do? Stand by your brand. Keep your shows on your digital networks. Don’t discount the value of the name that been built over decades. Build expectations that the shows you produce won’t be the same-old, same-old.

There is one last resort. I was talking to a former top media analyst who has a unique opinion: The reason all three networks have taken a controlling interest in Hulu is because they are going to build it up and then kill it! Brilliant! Eat your young. Who said there wasn’t a place for cannibalization?

The music industry has never recovered from Napster. Eat Hulu before it eats you!
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(6)
2009-05-19 12:21:25
uber network
really interesting stuff

only thing that came to mind, was,

gulp!

but my guess is the big networks have something in mind, but who knows what, 'cept it'll probably cost us ;-)
2009-05-19 12:46:45
Kevin, you have way more experience that I do for sure, but I will tell you that from a consumer's point of view, when you say NBC or ABC, I don't think about a brand the way I would if you said BMW or McDonalds.

From my point of view, it's all about content. I watch a network if I like the content. It's all about getting the most eyes on your shows. The value of the network brand is equal to how well they program interesting shows.

I watch lots of sports but I couldn't care less about NFL or MLB network. The networks should use sites like Hulu to get as much content out there as possible. If you have to, charge people some sort of fee to use the site. I Tunes has shown that people will pay reasonable fees to access media they like, but they will steal it if the structure doesn't exist.
2009-05-19 17:18:58
what IS important...
Fine, maybe Hulu will dilute the "brand value" of the participating broadcast networks... that is unimportant. What IS important ? Ask yourself this: what does owning a third of Hulu do for your (DIS/GE/NWS) share price ? Do you imagine there's potentially more of a growth multiple in Hulu ownership than there is in plain-vanilla TV network ownership ? I kinda do...

btw, IF you are an investor who does believe in the value of a plain-vanilla network, may I commend CBS shares to your attention ? Surely, beat-down as the price is, it would constitute a value at current prices if you subscribe to the above thesis. Don't forget to set your stops.
2009-05-20 12:57:32
Interesting stuff. If you interested Robert Cringely has a two part article about Hulu and the future of TV, here:

http://www.cringely.com/

-Ben
2009-05-26 11:49:14
This seems to be an odd bit of commentary coming out of Minyanville, an entity which is, by nature if not necessarily by intent, participating in the brand destruction of conventional finance media...a good thing, I think we would all concur...

Putting production in the hands of new content providers has its mirror in the creation of new delivery systems, and the systems of delivery have not yet caught up with the revolution that has already occurred in the systems of production. It will take some time to see how that shakes out.

The network brand does not seem to resonate at all with the under-30 class. Not pointing a finger at Kevin, but rather at myself, the only people with whom the brand "NBC" signifies anything at all is over forty.

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