iPhone: Strong Sales Despite Frustrations Minyanville Staff Jul 14, 2008 11:00 am |
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While demand for the iPhone 3G remains high, Apple received low marks for execution: Apple’s servers crashed not long after the phone's release, and customers -- many of whom waited all day in line -- were unable to activate service for hours. (Activation was supposed to take 15 minutes.)
The system-wide failure was one of very few in Apple’s strong record of seamlessly rolling out new products: Last year, customers were able to complete activation of the first iPhones from their own homes. This time around, Apple and AT&T (T) required customers to activate their phones in-store, so as to ensure they would sign 2-year contracts.
Apple CEO Steve Jobs said he'd like to sell 10 million iPhones this year. Let’s just hope he’s got the bandwidth to handle it.
For more on Apple and Steve Jobs, check out Hoofy and Boo’s always astute report.
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