Threatening to Kill Telemarketers Apparently Illegal

Scott Reeves  Jul 22, 2009 11:00 am

Threatening to Kill Telemarketers Apparently Illegal
 
Ohio man gets thrown in slammer for doing what we all want to do.
 

 
An Ohio man who received one unsolicited phone call too many did the only logical thing: He allegedly threatened to burn down the telemarketer’s building and slaughter all the employees.

This type of logic got Charles W. Papenfus tossed in jail and charged with a felony that could get him 4 years in the clink.

“He shouldn’t have mouthed off on the phone, but this is overkill,” his wife Tracie told the St. Louis Post-Dispatch without a trace of irony. “…He’s not a criminal. They make it sound like he’s a terrorist, and he’s far from it.”

Papenfus, 43, is held in Missouri -- the location of the telemarketer -- in lieu of $45,000 bond. One possible defense: He takes out the garbage 3 days a week -- proof-positive that he’s housebroken.

Chances are, Papenfus just flipped out. But there’s a simple solution: the National Do Not Call Registry. Signing up puts a stop to most telemarketing calls, and simply mentioning that you’re on the list quickly shuts up the rest.

You can put an end to unwanted credit-card applications and other junk mail by signing up with DirectMail.com’s National Do Not Mail List. It’s free. Those labyrinthine, environmentally-unfriendly bills from Verizon (VZ), AT&T (T), or Sprint (S), however, will unfortunately keep on comin'.

Poor Papenfus’s predicament underscores a basic fact of life: It’s the little things that drive you nuts.

Ever had your phone service switched to another carrier without your permission? The Federal Communications Commission will help you sort it out.

If you’ve got a consumer complaint, the Federal Trade Commission is a good place to start. Then try your state’s Consumer Affairs Department or the local Better Business Bureau.

There are many company-specific websites pitched to gripes and general outrage. Just punch the company you love to hate into Google, and you’ll find kindred souls flecked with spittle and brimming with outrage. A few websites might even help, but in general think of them as cheap therapy.

Two examples picked at random: American Express (AXP)  and United Airlines (UAUA) Tossing spitballs at the ceiling would be about as edifying as these sites. However, sites such as Ripoff Report might give you a heads up about possible problems and how to avoid them.

Beware of commercial sites that offer to fix your problem for a fee because most don’t do anything that you couldn’t do yourself. Most companies work hard to retain customers and will work with you. But as just about everyone except the customer service department knows, the trick is often finding someone on the other end of the phone who’s at least semi-conscious.

If it’s kvetching you want, focus on something real. Here are 4 suggestions:

1. The dingbat at the movie theater who’s always about 45 seconds behind the plot but nevertheless insists on explaining each twist and turn to his date in an authoritative voice.

2. The ninny who asks the subway clerk how much 10 rides will cost after the single fare has been raised to $2.25. Do the math, dummy.

3. The twit who dutifully watches the supermarket clerk ring up each item and then takes 5 minutes to dig to the bottom of her potato-sack-sized purse in search of her debit card.

4. The “civil servant” plopped behind the front counter at City Hall who points to the clock and refuses to answer your question because the help desk doesn’t open for another 2.5 minutes.

Argh!

Mr. Papenfus, if only you had developed a little public-relations sense (and maybe a basic grasp of felonious behavior), you could have been the people’s hero in perpetuity.
22 of 30 (73%) found this helpful
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Comments (8) See All Comments »
07-24-2009, 11:04 am
When you sign up for a job soing somehting that you know is irritating tomost people, and infuriating to many, they one should reasonably expect some bad behavior. If you sell door to door you may reasonably expect doors to be slammed in your face.
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07-24-2009, 11:07 am
Banged that out without spellchecking. People defending smarmy corportate practices are almost as evil as the practices themselves. I presume they want society to get to the point where no one will answer the phone, come to the door, open their mai
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07-24-2009, 11:24 am
What a completely ludicrous post. Who put the gun to this fellow's head and forced him to answer the phone? Who, in this man's situation, actually committed the physical act of lifting the receiver off the hook and uttering some sort of
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07-24-2009, 11:39 am
And what does one do when one wishes to be disturbed by family or friends only? Yes, there are weird convoluted solutions to everything. One can read all the fine print in a contract - since it's your "responsiblity" to do so. An
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09-02-2009, 8:12 pm
If I was on the jury I WOULD NEVER ALLOW THE MAN TO BE FOUND GUILTY, IN FACT I WOULD SOLICIT MY FELLOW JURORS TO DONATE MONEY TO PAY HIS LOST WAGES, OR I WOULD PAY THEM MYSELF AND IF HE WAS INCARCERATED I WOULD PAY ALL OF HIS FAMILY'S EXPENSES
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